Shipping & Returns
PROCESSING TIME
READY TO SHIP
Ready to ship items are typically shipped out within 3 business days of original order. If any sizing is requested, additional time may be taken.
MADE TO ORDER
Made to order pieces are, of course, made to order. Most pieces will take 2 weeks to be made and shipped. I will reach out if there are delays.
SHIPPING
All orders are shipped using your choice of shipping speed (calculated based on your address). You will receive your tracking number via email to the email address you’ve provided once your order is fulfilled. International orders may be subject to taxes and duties charges. Make sure your shipping address is correct. We we are not responsible for any errors, or any extra return and shipping charges.
RETURNS
- All sales are final
- Know your ring size before purchasing - we are not responsible for wrong sizes. The best method is being sized at a jewelry counter and know that a thin band will fit looser than a wide band - a wide band will fit tighter. Most rings can be sized up a full size, but please reach out before purchasing if there is any ambiguity. Sizing down will be a complete remake and will be assessed based on individual requests (charges will apply).
- We will not accept returns/exchanges If an item is damaged from regular wear and tear (cracking a stone, pulling, stretching or snagging a chain, tarnishing, and altering the metals shape). We can possibly repair upon assessing. Applicable fees will be applied.
- If an item is defective (solder seam opens, stone comes out, chain slips though a jump ring etc..), we will assess and if approved, we will repair/replace within 90 days of purchase, and after 90 days the repair/replacement will be subject to charges.
- Buyers are responsible for all shipping costs.